Terms and Conditions


Introduction

These Terms and Conditions govern your participation in the Herboxa Free Product Giveaway Campaign. By participating, you agree to these Terms and Conditions and our Privacy Policy. This Campaign is designed to reward our customers by offering a free Herboxa product if they have previously purchased and used one of our products and if they want to share their honest feedback about their experience with it. All the other details are mentioned in the paragraphs below.


Eligibility

  • Participants must have purchased a Herboxa product and used it for at least 15 days before participating in the Giveaway Campaign.
  • This offer is limited to one free product per household, per verified order. The campaign has no region restrictions.
  • Participants must share their honest feedback about the ordered product.
  • We emphasize that reviews must reflect the participant's honest opinion of the product. You are only eligible if you share your real experience with the product.
  • Participation in this giveaway does not include financial compensation for providing your honest feedback.
  • Participation in this giveaway is not contingent upon the content, sentiment, or overall quality of the genuine feedback provided.

Participation Acknowledgement

By participating in the Herboxa Free Product Giveaway Campaign, participants acknowledge and agree that their participation is subject to these Terms and Conditions and our Privacy Policy.

Campaign Compliance Disclaimer

This giveaway campaign is conducted in strict alignment with all applicable EU legislation, regulatory standards, and the policies, terms, and conditions of online marketplaces, ensuring full compliance, fairness, and transparency.

Feedback/Reviews Disclaimer

Herboxa values your honest feedback and encourages you to share your genuine experience with our product that you have ordered. By submitting your review, you:

  • Acknowledge that any personal information provided will be processed in accordance with our Privacy Policy.
  • Grant Herboxa the right to use the content of your review on our website or social media channels to help other customers make informed decisions. However, you can choose at any time to withdraw this permission without affecting your participation in the current giveaway campaign. To withdraw your permission, please contact us at [email protected]
  • Agree that your feedback will be based on personal experience and reflect your honest opinion about the ordered product. No financial compensation is provided for submitting a review, and eligibility for the free product giveaway is not influenced by the content or quality of your genuine feedback.
  • Commit to maintaining the integrity of the review process and ensuring transparency in how reviews are utilized.

Personal Data Use

In compliance with the General Data Protection Regulation (GDPR), we are dedicated to the security and protection of the personal information we process.

We only collect your full name, phone number, email address, order number and full address details for:

  • Verifying your past order and arranging for the secure shipment of your free product with the full shipping details that are needed for its successful delivery.
  • Direct communication between you and the carrier, facilitated by your phone number & email, to ensure a smooth and efficient delivery process and a successful delivery.
  • Using your email address to send you a shipping confirmation, which includes tracking information and the expected delivery date.

Detailed Specific Uses for your provided Phone Number and Email Address

  • Phone Number: Your phone number is crucial for direct communication between you and the carrier. This communication ensures that the carrier can contact you upon delivery, facilitating a smooth and efficient delivery process. It allows for real-time coordination and any necessary adjustments during the delivery process, underscoring our commitment to providing a seamless customer experience & a successful delivery attempt.
  • Email Address: We use your email address to send you a shipping confirmation once your order is dispatched. This confirmation provides vital details about your shipment, including tracking information and the expected delivery date, keeping you informed every step of the way to ensure a successful delivery.

    • Your personal data will be processed in strict accordance with our Privacy Policy and will not be used for any purposes beyond past order verification and shipment purposes without your explicit consent. We store personal data securely, accessible only to authorized personnel directly involved in the order verification and shipping processes. You have the right to access, rectify, or erase your personal data at any time by contacting our Data Protection Officer at [email protected]

    General Terms

    • Herboxa reserves the right to modify or terminate this campaign at any time without prior notice.
    • Herboxa's commitment to your privacy and data protection is unwavering, and we are dedicated to maintaining the highest standards of data security and transparency.
    • These Terms and Conditions may be updated periodically. Participants are encouraged to review them regularly & it is their duty to keep up to date with them.
    • Disputes arising under these Terms will be resolved in accordance with the laws of the jurisdiction where our company is located.

    Contact Information

    For any questions or concerns regarding the Campaign, these Terms and Conditions, or your personal data, please contact us at [email protected]

    Company details:

    Likasso GmbH., Germany
    Hausener Weg 61
    60489 Frankfurt am Main
    Business number: HRB 25872
    Tax number: 133/5848/3840

    Effective Date: These Terms and Conditions are effective as of 01.01.2024

    By participating in the Herboxa Free Product Giveaway, you fully agree to these Terms and Conditions, ensuring a clear understanding of the process and our mutual commitments.