Privacy Policy
Introduction
Herboxa respects your privacy and is committed to protecting your personal data. This Privacy Policy applies to your participation in the Herboxa Free Campaign and sets out how we collect, use, and safeguard your information, in compliance with the General Data Protection Regulation (GDPR) and applicable local and EU laws.
Information Collection and Use
For the purposes of the Campaign, we collect specific types of personal information to facilitate your participation and to manage the successful delivery of your free product. The details of the information collected and its use are as follows:
- Personal Information Collection: We collect your full name, phone number, email address, order number and full address details. This information is essential for verifying your order and arranging the secure shipment of your free product & its successful delivery. We use your personal data to verify your eligibility for the Campaign, process your participation, and arrange for the shipment of your free product. We collect this information directly from you when you participate in the Campaign.
- Phone Number: Your phone number is crucial for direct communication between you and the carrier. This communication ensures that the carrier can contact you upon delivery, facilitating a smooth and efficient delivery process. It allows for real-time coordination and any necessary adjustments during the delivery process, underscoring our commitment to providing a seamless customer experience & a successful delivery attempt.
- Email Address: We use your email address to send you a shipping confirmation once your order is dispatched. This confirmation provides vital details about your shipment, including tracking information and the expected delivery date, keeping you informed every step of the way to ensure a successful delivery.
Detailed Specific Uses for your provided Phone Number and Email Address
Data Processing Compliance: Your personal data, including phone number and email address, will be processed in strict accordance with this Privacy Policy and will not be used for any purposes beyond order verification and shipment without your explicit consent.
Feedback/Reviews Collection
The legal basis for this process is our legitimate interest in improving our products and services. Herboxa values your honest feedback and encourages you to share your genuine experience with our products. In compliance with the General Data Protection Regulation (GDPR), any personal information provided during the review process will be processed in accordance with our Privacy Policy. Submission of a review grants Herboxa the right to use the content of the review to be featured on our website or social media channels to help others make informed decisions. Participants are reminded that reviews should be based on personal experience and reflect honest opinions. No financial compensation is provided for submitting a review, and eligibility for the free product giveaway is not influenced by the content or quality of your feedback. Herboxa commits to maintaining the integrity of the review process and ensuring transparency in how reviews are utilized. By submitting your review, you agree to these terms.
Usage Data
We collect information on how you access and use our campaign website, including page views, site navigation patterns, and engagement with campaign materials.
How We Share Your Data
Your data may be shared with third-party service providers involved in the operation of the Campaign, such as logistics companies for product shipment and IT service providers for website maintenance. These third parties are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
International Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as standard contractual clauses approved by the European Commission, are in place to protect your data.
Data Security
We are committed to the security of your personal information. Appropriate physical, electronic, and managerial procedures are in place to safeguard and secure the information we collect, preventing unauthorized access, disclosure, loss, or damage.
Your Data Rights
You have several rights under data protection laws, including the right to access, rectify, or erase your personal data. You can exercise these rights at any time by contacting our Data Protection Officer at [email protected]
Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.The maximum period is as per the current EU laws and regulations for data retention.
Data Storage and Access
Personal data is stored securely and is accessible only to authorized personnel directly involved in the order verification and shipping processes. Herboxa's commitment to your privacy and data protection is unwavering, and we are dedicated to maintaining the highest standards of data security and transparency as per EU laws and regulations.
Changes to This Privacy Policy
This Privacy Policy may be updated periodically. We will notify you of any significant changes by posting the new policy on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your data.
Contact Information
For any questions or concerns regarding the Campaign, these Terms and Conditions, or your personal data, please contact us at [email protected]
Company details:
Likasso GmbH., GermanyHausener Weg 61
60489 Frankfurt am Main
Business number: HRB 25872
Tax number: 133/5848/3840
Effective Date: 01.01.2024